Shipping policy
Shipping Policy
Effective Date: 2026
Thank you for shopping with Ralli Republic. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below.
Order Processing
- Orders are processed Monday through Friday, excluding weekends and UAE public holidays.
- Most orders are processed within 1–3 business days after payment has been successfully received.
- During promotional periods, holidays, or product launches, processing times may be longer.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.
Shipping Destinations
Ralli Republic currently ships throughout the United Arab Emirates and to selected international destinations.
If your country is not available during checkout, please contact us to confirm whether shipping can be arranged.
Delivery Times
Estimated delivery times are as follows:
| Destination | Estimated Delivery |
|---|---|
| United Arab Emirates | 1–5 business days |
| GCC Countries | 3–10 business days |
| International | 5–15 business days |
Delivery estimates are provided for guidance only and are not guaranteed.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery location, package size, and selected shipping method.
From time to time, we may offer free shipping promotions. Any applicable conditions will be clearly stated on our website.
Customs, Duties, and Taxes
International shipments may be subject to customs duties, import taxes, VAT, or other government charges imposed by the destination country.
Unless otherwise stated, these charges are the responsibility of the customer and are not included in the purchase price or shipping charges.
Order Tracking
Where tracking is available, you will receive a tracking number via email once your order has been dispatched.
Please allow up to 24 hours for tracking information to become active after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- delivery delays may occur;
- additional shipping charges may apply;
- we are not responsible for orders delivered to an incorrect address supplied by the customer.
If you notice an error after placing your order, please contact us immediately. We will make every reasonable effort to update your order before it is shipped.
Failed Deliveries
If a package is returned to us due to:
- an incorrect address;
- failure to collect the package;
- refusal of delivery;
the customer may be responsible for any return shipping costs and any additional charges required to resend the order.
Lost or Damaged Shipments
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
Please include:
- your order number;
- photographs of any damage (if applicable); and
- a description of the issue.
We will work with the shipping carrier to investigate and resolve the matter as quickly as possible.
Delays Beyond Our Control
While we strive to deliver all orders on time, delays may occur due to circumstances beyond our reasonable control, including:
- customs inspections;
- severe weather;
- transportation disruptions;
- public holidays;
- carrier delays; or
- other unforeseen events.
Ralli Republic is not liable for delivery delays caused by such circumstances.
Contact Us
If you have any questions regarding shipping, please contact us:
Ralli Republic
Email: info@rallirepublic.ae
Phone: +971 55 442 0719
Website: www.rallirepublic.ae