Terms of service

Terms of Service

Effective Date: 2026

Welcome to Ralli Republic ("Ralli Republic," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from our Shopify store, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Company Information

Ralli Republic is a business registered in the United Arab Emirates and operates an online retail store offering sports equipment, sporting accessories, apparel, and related products.

For questions regarding these Terms, please contact:

Email: [Insert Email Address]
Business Address: [Insert UAE Business Address]

2. Eligibility

By using this website, you represent that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • Any information you provide is accurate and complete.

3. Products

We strive to ensure that product descriptions, specifications, pricing, colors, and images are accurate. However:

  • Product images may vary depending on your device or display settings.

  • We do not guarantee that descriptions or other content are error-free.

  • Product availability is subject to change without notice.

We reserve the right to discontinue or modify products at any time.

4. Pricing

All prices displayed on our website are in [AED/USD – Insert Currency] unless otherwise stated.

Prices may change without prior notice.

We reserve the right to correct pricing errors at any time, including after an order has been placed.

If a pricing error occurs, we may cancel the order and issue a full refund if payment has already been processed.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • refuse or cancel any order;

  • limit quantities purchased;

  • cancel orders suspected of fraud, unauthorized activity, or resale.

If an order is cancelled after payment has been received, you will receive a refund using the original payment method.

6. Payment

Payments are processed securely through Shopify and authorized third-party payment providers.

We do not store your complete payment card information.

By placing an order, you authorize us to charge the payment method provided for the full purchase amount, including taxes, shipping charges, and applicable fees.

7. Shipping

Shipping times are estimates only and are not guaranteed.

Delivery may be affected by:

  • customs processing;

  • weather conditions;

  • courier delays;

  • public holidays;

  • circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

Additional customs duties, import taxes, or governmental fees imposed by the destination country are the customer's responsibility unless otherwise stated.

8. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Please review that policy before making a purchase.

Products returned without authorization may not be accepted.

9. Promotions

Discount codes, promotional offers, and gift cards:

  • cannot be exchanged for cash;

  • may not be combined unless expressly permitted;

  • may expire without notice;

  • may be cancelled if used fraudulently.

We reserve the right to modify or withdraw promotions at any time.

10. User Accounts

If you create an account, you are responsible for:

  • maintaining the confidentiality of your login credentials;

  • all activity occurring under your account;

  • notifying us immediately of any unauthorized access.

We may suspend or terminate accounts that violate these Terms.

11. Acceptable Use

You agree not to:

  • violate any applicable law;

  • interfere with website security;

  • distribute malware or harmful software;

  • attempt unauthorized access to our systems;

  • misuse or copy website content without permission;

  • engage in fraudulent or deceptive activities.

12. Intellectual Property

All content on this website, including:

  • logos;

  • trademarks;

  • graphics;

  • product images;

  • text;

  • videos;

  • software;

  • website design;

is owned by or licensed to Ralli Republic and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or commercially exploited without our prior written permission.

13. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for their:

  • content;

  • privacy practices;

  • availability;

  • products or services.

Your use of third-party services is at your own risk.

14. Disclaimer

To the fullest extent permitted by applicable law:

  • our website and products are provided on an "as is" and "as available" basis;

  • we make no warranties regarding uninterrupted website operation;

  • we do not guarantee that the website will always be free of errors or viruses.

Nothing in these Terms excludes any rights that cannot legally be excluded under applicable law.

15. Limitation of Liability

To the maximum extent permitted by law, Ralli Republic shall not be liable for:

  • indirect damages;

  • consequential damages;

  • loss of profits;

  • business interruption;

  • loss of data;

  • incidental damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by you for the relevant order giving rise to the claim, except where prohibited by applicable law.

16. Indemnification

You agree to indemnify and hold harmless Ralli Republic, its directors, employees, affiliates, and service providers from claims, losses, damages, liabilities, and expenses arising from:

  • your misuse of the website;

  • your breach of these Terms;

  • your violation of applicable laws or third-party rights.

17. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, internet outages, labor disputes, transportation disruptions, pandemics, or other unforeseen events.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates, unless otherwise required by applicable law.

20. Changes to These Terms

We may update these Terms at any time.

Changes become effective upon publication on this website.

Your continued use of the website after updates constitutes acceptance of the revised Terms.

21. Contact Us

If you have any questions regarding these Terms of Service, please contact:

Ralli Republic

Email: info@rallirepublic.ae

Phone: +971526813080

Business Address: Al Nhayan, Abu Dhabi

Website: www.rallirepublic.ae